01Text is checked before it is sent
Display names, bios, direct messages and room chat are screened against keyword and pattern rules before they are sent; high-risk matches are blocked or flagged. A public profile field you change goes through the same step.
Live video, room audio, images and voice notes are handled on report rather than screened before publication. We are not going to dress that up as a feature in progress: the filter reads text, the streams are not ours to screen, and reporting and blocking are the backstop — blocking takes effect immediately, without waiting for us to finish reviewing anything.
Every room carries a standing reminder, next to the room status, that report, block and mute are all available and all immediate.
02The enforcement ladder
Action is proportionate to what happened and to what happened before. In ascending order:
| Limited delivery | The content stays but reaches fewer people. |
|---|---|
| Removal | The content comes down. |
| Mute | The account cannot post for a stated period. |
| Creator restriction | Hosting is withdrawn while the account keeps its other functions. |
| Termination | For severe or repeated violations. |
This ladder is the policy the platform operates on, not a panel inside the app. What the app can actually show you is narrower: an active restriction on your account, and the date it lifts. There is no per-decision policy category and no appeal deadline in the app today, so we do not claim either.
03Reporting, and what it costs you
Nothing to write from memory
Report from the safety menu on a card, room, chat or profile. The content and its timestamp attach themselves to the case.
Protect yourself in the same step
While filing you can block the person, mute the content or leave the room — you do not have to wait for the outcome to get away from it.
You stay anonymous
The reported account never learns who reported it.
You keep the receipt
Safety centre lists every report you filed with its receipt number and the time. It does not move through stages — there is no interface that reads a status back, so it stays as submitted.
Report categories are fixed rather than free-text, so what you pick is an unambiguous label rather than prose someone has to interpret: sexual content, gambling, fraud, hate, harassment, impersonation, risk to minors, and other illegal content.
Objectionable content and abusive users are not tolerated, and a report is delivered as soon as you file it. We do not promise a fixed turnaround, and we will not pretend there is a dispatch queue that pages someone — to get a person onto one specific case, email us the receipt number. The fastest and most reliable step stays the one you take yourself: blocking and muting are immediate and never wait on us.
04Appeals
Each eligible decision can be appealed once from inside the app. Two decisions are eligible today, and only two: a profile that was rejected in review, and creator access that was refused.
Be clear on what filing it does. There is no appeal interface on our side yet, so the appeal you submit is recorded on your own phone — it is your record of what you said and when, not a ticket someone picks up. Nobody reads it until you email us, and no outcome comes back as a notice. If a decision matters to you, write to sorenperalta262@icloud.com and quote what the app shows you. We would rather you knew that than wait on a queue that does not exist.
05Controls that are yours, not ours
- Who can reach you
- Messages and invites are separate settings, each set to everyone, people you follow, mutual follows, or nobody. Who sees your online status and your room activity are two further settings of their own.
- Blocking
- Immediate and one-sided. Manage the list under Safety centre; unblocking restores interaction.
- Content level
- Choose a stricter filter than your region requires at any time. You cannot go looser than a mandatory regional level.
- Discover
- "Not interested" reduces how often similar cards appear; interests and languages are editable whenever you like.
- Spending
- Per-purchase and per-cycle caps. Lowering takes effect at once; raising needs a second confirmation and a cool-down.
Minors
Wesala is 18+. The age answer is taken before the account exists and an under-18 answer is refused, but the refusal is not remembered — a different date can be typed into the same field, so this is a declared-age gate rather than an identity check. Accounts later found to belong to a minor are removed.
Anything involving a minor — sexualised content, grooming, or content harmful to their wellbeing — is our highest-priority category and may be referred to the authorities. Report it in the app, or write to sorenperalta262@icloud.com.
06If it is urgent
Wesala is not an emergency service. If you or someone else is in immediate physical danger, contact your local emergency number first, then report in the app so we have the record.